Privacy Policy

Information we collect

• Parent account details: name, email, phone.
• Student profile: first name or initials, grade level, subject preferences.
• Session records: scheduling, attendance, progress notes.
• Technical data: browser type, device identifiers, and essential cookies.

How we use information

• Provide and personalize tutoring sessions.
• Communicate with parents about scheduling and progress.
• Maintain platform security and prevent misuse.
• Comply with legal obligations and recordkeeping.

Lawful bases

We rely on contract performance (providing services you request), legitimate interests (service improvement and security), consent (non-essential communications), and legal obligations.

Children’s privacy

We require a parent or guardian to create and manage accounts. We collect only what is necessary for tutoring and ask parents not to share sensitive data in messages or uploads.

Data sharing

We do not sell personal information. We share data with service providers (video platform, payment processing) under contracts that restrict use, and when required by law.

Retention

We keep records while you use our services and for a reasonable period thereafter to maintain accounting, comply with law, and resolve disputes. When no longer needed, we securely delete or de-identify data.

Your choices

• Access, correct, or delete your information by contacting us.
• Control non-essential cookies via your browser and our cookie banner.
• Opt out of marketing emails at any time.

Security

We use administrative, technical, and physical safeguards to protect information, including encryption in transit and access controls for staff.

International transfers

Where information is transferred across borders, we use appropriate safeguards consistent with applicable law.

Contact

Questions or requests: [email protected] or +1 (415) 915-0193.